Last Updated: 17/12/2025
Vega Global Logistic is committed to protecting the privacy and personal information of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Pickup and delivery addresses
- Identification details (where required for customs or verification)
Shipment Information
- Tracking numbers
- Parcel details (weight, size, contents description)
- Delivery status and history
Payment Information
- Billing details and transaction information
(Note: We do not store complete credit/debit card details.)
Website Usage Information
- IP address
- Browser type
- Pages visited
- Cookies and analytics data
How We Use Your Information
We use your information to:
- Provide courier and logistics services
- Process bookings, pickups, and deliveries
- Track shipments and send status updates
- Respond to customer inquiries and support requests
- Improve our services and website experience
- Comply with legal and regulatory requirements
Sharing of Information
We may share your information with:
- Delivery partners and logistics service providers
- Customs authorities and government agencies (for international shipments)
- Payment processors
- Legal or regulatory authorities when required by law
We do not sell or rent personal information to third parties.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Enhance user experience
You can control cookie preferences through your browser settings.
Data Retention
We retain personal information only as long as necessary to:
- Fulfill service obligations
- Meet legal and regulatory requirements
- Resolve disputes and enforce agreements
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction or updates
- Request deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
Third-Party Links
Our website may contain links to third-party websites. Vega Global Logistic is not responsible for the privacy practices or content of those websites.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website.
Contact Us
If you have questions or concerns regarding this Privacy Policy or our data practices, please contact:
Vega Global Logistic
📧 Email: vegagloballogistic@gmail.com
📞 Phone: +91 9167733933, +919167139933
🌐 Website: vegagloballogistic.com